Hummingbird is a field service management platform designed to streamline day-to-day operations for service-based teams.
The platform connects office administrators and field engineers through a centralized system for managing users, customers, jobs, schedules, and forms - improving coordination, visibility, and communication across the entire workflow.
Built as a responsive web platform with mobile-friendly views, Hummingbird supports both office-based planning and on-the-go field execution.
My work covered product design and UX across the web platform, mobile-friendly views, and design system components.
Client:
Hummingbird
Type:
Product Design
Role:
Product Designer
Challenge
Design a field service management platform that supports complex operational workflows while remaining clear, efficient, and easy to use.
Structure a scalable product experience that serves both office administrators and field engineers, balancing data-heavy management tools with a mobile-friendly experience for on-the-go work.
Services
Product Design
UX & UI Design
Responsive Web Platform Design
Mobile-Friendly Interface Design
Design System & Component Design
My Contribution
Contributed to the design of the Hummingbird web platform and mobile views
Designed and refined key user flows for both office admins and field engineers
Worked on complex, data-driven interfaces with a focus on clarity and usability
Created and iterated on UI components used across multiple platform sections
Supported the development of a scalable design system
Ensured responsive behavior and usability across different screen sizes
Collaborated closely with the team to align UX decisions with product requirements
